Process Management (online)
The module is designed for students to obtain the basic information regarding the principle of process management, its advantages and disadvantages. It describes the reasons for moving from a functional management system to a process management and design, deployment, and continuous use procedures. The module graduate should be able to analyse, design, and manage business processes to achieve high efficiency and meet high quality requirements.
Lecturer of the study module
Annotation
The module is designed for students to obtain the basic information regarding the principle of process management, its advantages and disadvantages. It describes the reasons for moving from a functional management system to a process management and design, deployment, and continuous use procedures. The module graduate should be able to analyse, design, and manage business processes to achieve high efficiency and meet high quality requirements..
Syllabus
1. Mission of process management and their optimization in increasing competitiveness
- reduces development time for new products
- reduces production lead time
- reducing material delivery times
- reducing customer response
- implementation
- controlling
2. Changing management from functional to process management system
- initial analysis
- design of process management
3. Process designing
- Balances Scorecard (BSC)
- outsourcing
Literature
- DUMAS, M., ROSA La M., MENDLING, J., REIJERS, H. A.: Fundamentals of Business Process Management, Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2018.
- WESKE, M.: Business Process Management, Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, 2019.
- SLACK, N.: Operations and Process Management: Principles and Practice for Strategic Impact, Pearson Education Limited, 2018.